5 Reputation Management Mistakes That Hurt Small Businesses Online
Small businesses face a harsh reality: over 80% of local business discovery now happens through AI engines like Google, Siri, Alexa, and ChatGPT. These systems don’t just look at your website or social media presence. They evaluate your entire digital reputation, from customer reviews to business information consistency across platforms. When AI systems can’t find […]
How to Recover from a Bad Google Review (Without Losing Credibility)
Every business owner knows that sinking feeling when they see their first one-star Google review. Your heart drops, your mind races, and suddenly you’re questioning everything about your business. But here’s the truth: bad reviews happen to every business, and they don’t have to destroy your reputation. What matters most is how you handle them. […]